What To Expect

Providing you with amazing customer service and an unforgettable photography experience from beginning to end is as important to us as the final images that we produce. No matter how personal and breathtaking your photos may be, they are only one part of the luxury service that we aim to provide to all of our clients. Although our clients and services may vary, our approach does not - it's just what to expect.

Inside Look at the Kropp Photography Portrait Studio


What to Expect

Contact Us

Whether you submit a form, call us, or email us, Samantha and I will contact you back promptly and professionally. No one likes to sit around for days and days waiting on a reply, and we understand that. We would love to speak with you over the phone - this allows us to provide you with the most personal service possible. We will respond back to you as quickly as possible, and we will be glad to schedule your initial in-person consultation or answer any questions you may have at that time.


Initial In-Person Consultation

The initial in-person consultation is one of the most important and unique parts of our process. We do it a little different than other photographers - we like to come to you. There is no better way to serve our clients than to make our initial meeting as convenient for you as possible, and what could be more convenient than us coming to you? We will bring samples of our work and samples of our beautiful products along with us. We will listen to you and take the time to get to know you and what is is that you are looking for. We will describe our entire process to you in detail, and answer any questions you may have. We LOVE questions, so have them ready. This in-person meeting not only gives us a chance to go over everything we do and that we can offer you, but it gives all of us an opportunity to get to know each other and interact with each other. It gives you a chance to get to know us and to see if we are the right photographers for you. If we are, its time to book your session! 


Booking & Scheduling Your Session

Once you've made the decision that we're the photographers for you, it's time to book your session! We do require a session fee to book all portrait sessions, and a 25% down-payment to reserve your wedding day.


Before Your Session

You've booked a session with us! Awesome! Creating a personalized and unique experience for each one of our clients is part of every wedding and portrait session that we photograph. In order to provide you with that kind of personalized service and the attention to detail that you deserve, we will cover each and every aspect of what we do with you. After helping you select locations, coordinate outfits and accessories, and discuss the optional complimentary hair and makeup services we offer, we will also answer any question that you might have for us. When the day of your portrait session arrives, you will be able to just enjoy the moment and focus on being yourself in front of the camera - and THAT is where great photos come from! We will also take time to schedule an alternate day for your portrait session (in case of inclement weather), and we will also schedule your reveal & in-person ordering session, where you will see your images for the first time!


 Photo Shoot

On the day of your portrait session, all you have to do is show up and be yourself. We will generally spend several hours with you, and we won't set any kind of time limit. It's important to spend as much time with you as necessary in order to capture images that you will cherish, and we will have a lot of fun while we do it. We will visit different locations and use different poses and outfit combinations so that we can capture a unique variety of images for you to view and fall in love with.


Reveal & In-Person Ordering Session

It's time to view your images for the first time! The reveal and ordering session takes place in our private portrait studio approximately 2-weeks after your portrait session. We will schedule it with you immediately following your portrait session. This is the time that you will view your images on display for the first time, and you can select the images you would like to purchase. We offer different packages to fit your needs, and we will cover every option with you. You will also select and order the products you would like to display in your home - fully customizable signature photo albums, genuine leather luxury folio reveal boxes, beautiful gallery wrapped canvases, custom framed fine art prints, custome gallery collections, metal prints and more. We will walk you through every step of the ordering process, cover all of the products and options that we have available, and answer all of your questions along the way. We want you and ALL of our clients to have amazing images, and we want you to display them proudly and enjoy them for years and years to come.

Kropp Photography - Logo | Wedding Photography

Want More?

For additional information and to learn more about our services and what we offer, check out these other pages -